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Credit Rating Overview

What you'll do here:

  • Read a customer's credit score, rating, explanation, and credit limit.
  • Find the credit information on the Customer Card and Customer List.
  • Understand what each credit rating code means.

Overview

Customer Credit Rating adds credit information to every customer. After a credit check runs, the latest result appears on the Customer Card and in the Credit Report FactBox. The fields are read-only and always reflect the most recent check for that customer.

To see the credit information, open a customer and run Update Credit Rating. See Check a Customer's Credit for the steps.


Where to find credit information

Location What you see
Customer Card → Credit Information group The latest score, rating, explanation, credit limit, and last check date for the customer.
Customer Card / Customer List → Credit Report FactBox A quick view of the same result beside the record.
Customer List columns The same credit fields, hidden by default. Use Personalize to show them.

The Credit Information group and list columns are hidden by default. Use Personalize to show them when you need them.


Key Fields

Field Description
Credit Score The normalised credit score from the agency.
Credit Rating The rating code from the agency, such as AAA or B.
Credit Explanation The meaning of the rating code (see the table below).
Credit Limit The credit limit suggested by the agency.
Last Credit Check The date of the most recent credit check for the customer.

Rating codes

Code Meaning
AAA Very high creditworthiness.
AA High creditworthiness.
A Creditworthy.
B Low creditworthiness.
C Very low creditworthiness.
D Not creditworthy.
IR No score available.
AN Newly established company.