Skip to content

Transport Zones & Loading Zones

Overview

Transport zones and loading zones are the two foundational geography concepts that drive transport pricing and planning.

Transport Zones

A Transport Zone represents a delivery region. Each zone has:

Field Description
Country/Region The country/region the zone belongs to.
Zone Type Zone (a generic named delivery region), City, or Other.
Zone The zone code.
Description Free text describing the zone.

A zone code cannot be reused across zone types within the same country/region — each Country/Region + Zone Type + Zone combination must be unique.

Maintain transport zones via the Transport Zones list page (Administration).

Loading Zones

A Loading Zone represents a shipping/warehouse origin point used for planning outbound pickups — for example a specific warehouse or loading dock. Unlike Transport Zones, Loading Zones are a simple code/description list, not tied to a country or zone type. A sales order's Loading Zone field records where the goods will be picked up from, independent of the delivery-side Transport (Delivery) Zone.

Maintain loading zones via the Loading Zones list page (Administration).