Cash on Delivery (COD)¶
Overview¶
Use the Cash on Delivery service to record the COD amount and the bank account for payment collection on delivery. Business Central includes this information in the consignment XML and sends it to Cargonizer. Cargonizer passes the data to the carrier.
Setting Up COD on a Transport Order¶
- Open the transport order.
- On the Services subpage, add the Cash on Delivery service for your carrier product.
- The COD Details action becomes available on the transport order header.
- Open COD Details and fill in:
| Field | Description |
|---|---|
| COD Amount | The amount to be collected from the recipient on delivery |
| Currency Code | Currency of the COD amount (e.g., NOK) |
| Bank Account No. | Your bank account number for receiving the COD payment |
| Bank Account Name | Account holder name as required by the carrier |
| Reference | Payment reference or KID number (optional) |
- Save and close. The COD data will be validated and included when the transport order is sent.
Validation¶
Before building the consignment XML, Business Central checks that the COD bank account details are complete. If a required field is missing, Business Central shows an error and blocks dispatch until you correct the details.
Supported Carriers¶
COD availability depends on your carrier agreement in Cargonizer. If the Cash on Delivery service does not appear in the Services list for your selected product, check with your Cargonizer account manager to confirm COD is enabled for your agreement.
Notes¶
- The COD amount does not need to match the invoice total. You can set any amount the recipient is expected to pay.
- COD and return label services can be combined on the same transport order.